Prestashop 1.6 Bank Wire 500 Error [solved]

This error like all errors was a pain to solve. The cause was a migration I think but I’ve solved it and the solution is below.

This is what the bank wire looks like:

bank wire 500 error

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If you change file permissions to 644 you get this:

sudo chmod -R 644 /opt/bitnami/apache2/htdocs

permission to access


You don’t have permission to access /module/bankwire/validation on this server.

Why does it say module and not modules (plural)…?

And back to normal:

sudo chmod -R g+rwxs /opt/bitnami/apache2/htdocs

500 error.

Then to 755 you get this:

bank wire server error

Directory /opt/bitnami/apache2/htdocs/log is not writable

Checking the log:

checking the log

*ERROR* 2016/04/06 – 13:05:45: Can’t load Order status at line 178 in file classes/PaymentModule.php

Uninstalled and reinstalled bank wire module
Disabled friendly URLS
Still no luck

500 server error

menu settings

This is mine:



Login into phpmyadmin

Delete all records in the following tables:


then repopulate the tables with the following 2 SQL statements:



Sam Deering is a web developer from England (currently living in Australia). In his spare time he enjoys coding, playing chess, reading and investing.

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